Nur Azizi, Fakri Fandy, Ismiarta Aknuranda, and Herman Tolle. “From E-Commerce Overall Quality to E-Loyalty: A Purchase-Centred Framework”. Journal of Information Technology and Computer Science 5, no. 1 (February 28, 2020): 86–103. Accessed December 2, 2022. https://jitecs.ub.ac.id/index.php/jitecs/article/view/169.