Syahidi, A. A., Asyikin, A. N. and Subandi, S. (2019) “Measuring User Assessments and Expectations: The Use of WebQual 4.0 Method and Importance-Performance Analysis (IPA) to Evaluate the Quality of School Websites”, Journal of Information Technology and Computer Science, 4(1), pp. 76–89. doi: 10.25126/jitecs.20194198.