PRAKOSO, B. S.; SUBRIADI, A. P. User Experience on E-Government Online Services: A Case Study on The SIMPATIKA Service Application at The Ministry of Religious Affairs of Indonesia. Journal of Information Technology and Computer Science, [S. l.], v. 3, n. 1, p. 67–76, 2018. DOI: 10.25126/jitecs.20183152. Disponível em: https://jitecs.ub.ac.id/index.php/jitecs/article/view/52. Acesso em: 4 oct. 2023.