AZPIRANDA, N.; SUPIANTO, A. A.; SETIAWAN, N. Y.; SURYAWATI, E.; YUWANA, R. S.; FEBRIANDIRZA, A. Sentiment Anlysis On Customer Reviews Using Support Vector Machine and Usability Scoring Using System Usability Scale. Journal of Information Technology and Computer Science, [S. l.], v. 6, n. 3, p. 236–251, 2021. DOI: 10.25126/jitecs.202163330. Disponível em: https://jitecs.ub.ac.id/index.php/jitecs/article/view/330. Acesso em: 28 jun. 2022.