NUR AZIZI, F. F.; AKNURANDA, I.; TOLLE, H. From e-Commerce Overall Quality to e-Loyalty: A Purchase-centred Framework. Journal of Information Technology and Computer Science, [S. l.], v. 5, n. 1, p. 86–103, 2020. DOI: 10.25126/jitecs.202051169. Disponível em: https://jitecs.ub.ac.id/index.php/jitecs/article/view/169. Acesso em: 20 aug. 2022.